Tough Mudder 2025: Gildeas Brings the Fight in Memory of Dr Ashwin Bali
From Courtrooms to Ice Baths: Gildeas Takes On Tough Mudder for CRY
The team at Gildeas Solicitors traded their suits for sports gear this weekend as they took on one of the UK’s toughest endurance events – Tough Mudder Edinburgh – in support of Cardiac Risk in the Young (CRY).
On Saturday 7th June 2025, a determined group from our Glasgow and Edinburgh offices powered through 5 kilometres of mud, grit, and relentless obstacles including eight-foot walls, ice baths and the notorious cage crawl.
Why? To raise vital funds and awareness for a cause that hits incredibly close to home.
All For A Cause That Matters
We were proud to take on this challenge in loving memory of Dr Ashwin Bali, a remarkable young man from Glasgow who tragically passed away in March 2024 at just 26 years old due to Sudden Arrhythmic Death Syndrome (SADS). Ashwin was a much-loved Foundation Year 3 doctor working in Yorkshire, remembered for his radiant smile, his joy for life and the compassion he brought to everyone around him.
Following his passing, Ashwin’s family and friends raised over £21,000 for CRY, a charity dedicated to preventing young sudden cardiac deaths through screening, awareness and research. At Gildeas, we are proud to continue this mission by supporting CRY and helping to fund vital cardiac screening facilities across Scotland.
Not Your Average Legal Challenge
Taking part in Tough Mudder was no walk in the park. It tested every ounce of stamina and teamwork our solicitors had – but it was nothing compared to the daily challenges faced by families affected by sudden cardiac death. Every muddy step we took was in the hope of saving lives and sparing others from such devastating loss.
A Remarkable Effort
At time of publication, we have raised over £5.4k for CRY. The public response has been incredible, with local news, Glasgow Live covering the event.
We are deeply grateful to everyone who supported our fundraising efforts and can’t thank you enough.
Your donations help CRY continue its life-saving work, giving young people across the country the chance to be screened and protected.
Want to learn more about Ashwin’s story or support CRY’s mission? Visit Dr Ashwin Bali’s tribute page or go to www.c-r-y.org.uk to see how you can make a difference.
Together, we got muddy for a meaningful cause – and we’d do it again in a heartbeat.
Gildeas Solicitors is a recognised law firm specialising in personal injury claims, supporting you throughout Scotland from our offices in Glasgow and Edinburgh. We’re passionate about what we do, whilst putting our clients’ interests first. That’s why we make personal injury personal.
Considering our services? Call our dedicated team today on 0141 331 6070.
News: Staff Changes at Gildeas Solicitors
On behalf of the Board of Directors, we are pleased to announce a series of promotions at Gildeas Solicitors.
With effect from March, Deonne Stirling, Nicola Bremner, Seonaidh Currie, and Kirsty Hinds have all been promoted to Senior Paralegal within our Glasgow office.
Their promotions are testament to their development, commitment and dedication to the hard work they have put in with us.
We wish them well as they continue in this next stage of their careers.
Thanks go to all of those promoted for the tremendous work they do every day to the benefit of our clients.
Gildeas Solicitors is a recognised law firm specialising in personal injury claims, supporting you throughout Scotland from our offices in Glasgow and Edinburgh. We’re passionate about what we do, whilst putting our clients’ interests first. That’s why we make personal injury personal.
Considering our services? Call our dedicated New Claims team on 0141 331 6070.
Exciting Developments at Gildeas: Five Changes To Our Business
At Gildeas Solicitors, we believe that continuous improvement is key to providing our clients with the highest standard of service. In line with this commitment, we are pleased to discuss a series of significant changes we’ve taken at our firm, aimed at modernising our operations and enhancing your experience with us.
Introduction of a change management framework to review performance
At the beginning of our change management project, we decided upon several goals; to improve the customer experience, reduce lifecycles, improve our claims practices and increase efficiencies. To do this, we set about updating our best practice guidance and modernising our claims management system to meet the requirements of the business.
To further improve our operations, we’ve introduced a robust change management framework. This will allow us to systematically review our performance and implement improvements where necessary. By fostering a culture of reflection and adaptability, we aim to ensure that our processes remain effective and aligned with our strategic goals.
Implementation of multiple systems driven innovations to streamline our approach to claims
Using access to increased levels of data, we were able to identify areas of the business that were working well and implement those practices across other departments.
We developed bespoke system solutions which integrate and improve all Management Information (MI) and Key Performance Indicators (KPIs) optimising our claims process to align with our strategic objectives.
We were also able to pinpoint areas of the business that required modernisation and set about implementing improvements which have had a positive effect on the customer experience and journey. By aligning our procedures with our overarching goals, we can deliver a more consistent and transparent experience.
Modernisation of our claims management procedures to align with our goals
We introduced improvements to our claims management system which have had a positive impact across accounting, claims, and management processes.
Our focus on improving our claim management system and reporting has allowed us to leverage data-driven insights, ensuring that we remain responsive to our client’s needs.
Complete overhaul of office and home-based IT hardware systems
We’ve undertaken a comprehensive upgrade of our office and home-based IT hardware systems, including new laptops, phone systems, and software. These adaptations have included a whole-system migration, and significant changes to our infrastructure. We continue to develop our client-facing operations, with development underway on our websites, branding, and social media.
This overhaul not only ensures that our team has access to the latest technology but also enhances our ability to manage claims efficiently and securely. By investing in state-of-the-art IT infrastructure, we’re better equipped to respond to our client’s needs and adapt to the fast-paced legal landscape.
Ongoing review of our best practice to improve the customer journey
Finally, we are committed to the ongoing review of our best practices to continuously improve the client journey. We understand that the legal process can be daunting, and we aim to make it as seamless as possible. By regularly assessing and refining our practices, we ensure that every interaction with our firm is positive and productive.
Our Director, Lindsay Hare and Senior Claims Manager, Danny Thomson have been leading on the project. Of the developments, Danny said:
“The project has been running for 18 months. We are delighted with the improvements that we have implemented so far, and we are excited about the next stages of the development which we are confident will continue to help the business improve.”
Conclusion
These changes mark a significant step forward for Gildeas, reflecting our unwavering commitment to enhancing service delivery and meeting the evolving needs of our clients. As we continue to implement these innovations, we are confident that they will lead to a more efficient, transparent, and satisfying experience for everyone who engages with our firm.
We invite you to stay connected with us as we navigate this exciting journey. Whether you’re a current client or considering our services, we welcome your feedback and are eager to assist you with your legal needs. Explore our website for more information on how these advancements can benefit you, and don’t hesitate to reach out to us with any questions or to discuss how we can support you.
Gildeas Solicitors is a recognised law firm specialising in personal injury claims, supporting you throughout Scotland from our offices in Glasgow and Edinburgh. We’re passionate about what we do, whilst putting our clients’ interests first. That’s why we make personal injury personal.