Do you have questions regarding Personal Injury Claims?

1. Get in touch and we can discuss your claim.
   Our UK-based dedicated contact team are available online or by calling 0141 331 6070.
   
2. Start your claim.
   Once you’ve started the process, we will contact whomever is responsible for your accident, usually by letter. We will also contact their insurers.
   
3. Ensure you keep all relevant evidence.
   We may ask for medical evidence, payslips to prove your loss of earnings, receipts for damaged equipment, etc.
   
4. We begin the process.
   The insurers will send us a response, which should say whether they’re prepared to admit liability.
   If liability is not admitted, we will discuss this with you and how we should respond.
   If liability is admitted, we will continue the process and start to ask for the evidence which backs up your claim, such as medical reports.
   
   If no settlement can be achieved through negotiation with the insurers, we will discuss fully with you all options, including the option of going to court. Most cases don’t need to go to court, but we are fully prepared to do so and have in-house counsel which allows us to represent you.

We are experienced in the following areas:

Road traffic accidents

Motorbike and cycling accidents

Accidents at work

Occupiers and Public Liability claims, also known as accidents in public or private land

Medical negligence claims

No-win, no-fee is also known as a conditional fee agreement. This means that you will only pay solicitors fees if your claim is successful, meaning that you can pursue a claim without risk to your finances. Get in touch with our expert advisors or fill out our online form and we’ll get back to you.

Our team will explain everything to you so you know what to expect, and ensure you understand every aspect of the process before you pursue a claim.

There are other methods of pursuing a claim. Our expert team can further explain the options available to you. Need to look at our terms and conditions? Find them here.

Any settlement figure is negotiated between the third party and us, so we won’t have an indication of this until much later in the process.

The amount of compensation awarded depends on many different factors. Click below under ‘What can I claim for?’ for more details.

The law states that you have 3 years from the accident date to make a claim. However, there are exceptions. For example, if the injury you sustained was severe or you weren’t able to seek medical advice during your recovery.

In any case, it’s advised you contact a specialist personal injury solicitor to represent you. The law surrounding personal injury is complex and changes often. A specialist solicitor should be up to date and able to advise you properly on all aspects of your case.

There are many different factors taken into account when we calculate how much compensation to claim for. This will all depend on the type of accident you were in, the circumstances, and how severe your injuries were.

Some of the things taken into account are:

• Compensation for the pain, suffering and inconvenience arising from the injuries. This ‘inconvenience’ can include travel to medical appointments, or the need to use private healthcare due to the urgency or seriousness of the injury.
  
• Compensation for any earnings or other income lost as a result of time off work due to your injuries.
  
• Compensation for damaged equipment and protective gear, e.g., motorbike helmets, jackets, etc.
  
• Compensation to reflect any additional help you needed, e.g., family members, cleaners, etc, or adaptations to your home due to injury, such as a stair lift.
  
• More serious cases could include further compensation due to you being out of work. For example only being able to return to light duties, losing out on your pension, losing promotions and employment opportunities, and other factors.

This list is not extensive, and there could be other factors included when we calculate a claim. Our team will ensure you know the potential outcome of your case at every step of the process.

Our expert team will make it their priority to handle your case as quickly as possible. However, it varies. Every case is different, and some may take longer than others. For example, some factors that could delay your case:

• If the third party has contested liability, or it is unclear who was responsible for the accident.
• If you are undergoing medical treatment and we need to wait until this is finished before we understand the extent of your injuries, i.e., x-rays, surgery, physiotherapy, and so on.
• There could be delays in accessing medical reports. We may also require you to undergo medical examinations from approved medico-legal physicians, depending on the nature of your injuries.
• There could be delays in accessing information or documentation from the courts, police, or procurator fiscal. For example, in situations where the third party was uninsured or untraceable.
• There could be delays in accessing information from your employer, such as pay slips.
• There could be delays in receiving a response from the third party’s insurers or solicitors.

This list is not extensive and there are many factors that could affect the length of your case.
The law also details certain time constraints that we have to abide by. This is called the Compulsory Pre-Action Protocol. For example:

• The protocol states that once your claim is started, the responsible party’s insurer then has a three-month period to say whether they admit liability for your accident.
• Insurance companies must adhere to other certain deadlines as stated by the Compulsory Pre-Action Protocol.

Once you have made a claim, our claims handlers will be in touch so please ensure you supply us with your preferred phone number and email address. You will be assigned a dedicated claim handler who will keep you up to date with any developments in your case.
You can also contact us here.

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